Checklist · for businesses
Is this client review real? Six checks before you rely on it
For marketers choosing an agency, creator or affiliate: how to tell a review a client really wrote from one written to order.
4 min read
Why it matters more now
AI can write a page of glowing testimonials in seconds, and a provider can put any words on their own website. In August 2024 the US Federal Trade Commission adopted a rule banning fake reviews and testimonials, but a rule does not tell you which review in front of you is real. These checks do.
Six checks
- Is there a name, a role and a company? A review from “A. K., Marketing Head” cannot be checked.
- Can you reach the reviewer? Ask the provider for an introduction, and ask the reviewer one question about the work.
- Does it describe the work? Real reviews mention a project, a period and something specific, good or bad.
- Where does it live? Words on the provider’s own site are chosen by the provider. Reviews on a site the provider does not control, where the client confirmed the work, carry more weight.
- Is every review perfect? A page of five-star reviews with no detail reads as curated.
- Does it match the rest? The reviewer’s company, the dates and the portfolio should tell the same story.
How reviews work on Few Found
- A client reviews only after signing in with the email the provider worked with them on and confirming they worked together.
- A person at Few Found reads every review before it appears.
- Reviews flagged as part of a review ring do not count towards ratings or order.
- Paste a provider’s Found page link or name at fewfound.co/check to see what a person at Few Found has checked.
Put it to work
Check a provider